Business Support Assistant (PGAAP), Sittwe, Myanmar At United Nations World Food Programme (WFP)

Closing date: Monday, 11 September 2023

Vacancy Announcement WFP encourages female candidates and people with disabilities to apply. WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.


Job Title: Business Support Assistant (PGAAP) Grade : SC 4 Type of contract: Service Contact Number of Post : 1 Duration: 12 months Duty Station: WFP Sittwe Field-Office based in Maungdaw VA Number :828948 Date of Publication: 28 August 2023 Deadline of Application: 11 September 2023


This post is opened for Myanmar Nationals Only. Applications received after the closing date will not be considered. Only short-listed candidates will be notified. Female applicants and qualified applicants from minority groups are especially encouraged to apply.


To enable WFP to communicate with the people we serve through the Community Engagement Mechanism (CEM) and to ensure timely feedback there is need to have a regular position under Protection Gender and Accountability to affected Population (PGAAP). This position will also cover other aspects of PGAAP as required.

KEY ACCOUNTABILITIES (not all-inclusive)

  •  Support the Sittwe FO PGAAP team to elaborate monitoring tools including GE and GEWE as well as protection/ AAP sensitive components
  •  Take beneficiaries gender and protection concerns into account, safe dignified and accountable assistance in all WFP activities;
  •  Support roll-out and implementation of Community Engagement Mechanism (CEM) within WFP programmes and interlink WFP and CP systems in place;
  •  Promote awareness on CEM by the communities/ beneficiaries in the field level;
  •  Ensuring that all WFP Sittwe FO updated communication message for beneficiaries and communities regarding on programme are disseminated;
  •  Ensuring all the CEM cases are handled and managed per the CEM Standard Operating Procedure-Myanmar and followed up in coordination with Sittwe FO CEM focal they are finalized;
  •  Providing accurate, valid and complete information/awareness/ feedback to the CEM users in every conversation, including consultation with direct supervisor whenever unsure of an answer to provide feedback;
  •  Immediately report to Sittwe FO CEM focal for sensitive cases requiring immediate action, including to make referral of protection cases to protection service providers where this is appropriate and consent is obtained from the CEM user;
  •  Liaise with the cooperating partners when required;
  •  Implement the highest standards of integrity and confidentiality and respect for affected people, based on signing a Code of Conduct;
  •  Any other related duty assigned by the supervisor and Head of Programme
  •  Any other duties related to PGAAP


  •  A sound and viable CEM system that responds to feedback timely.
  •  An up-to-date system for recording and responding to CEM feedback, i.e Sugar CRM.
  •  Enhanced PGAAP across all WFP activities under field office.
  •  Capacity development of partners, community leaders and the people we serve on PGAAP
  •  Awareness on people living with disabilities and necessary support provided to their families as part of WFP’s commitment to disability inclusion.


Education: Completion of secondary school education. Higher education and training will be an added advantage. Experience: Four or more years of progressively responsible work experiences with Minimum of 1 year experience in humanitarian areas. Experience in PGAAP environment is an added advantage.

Knowledge & Skills: Excellent communication skills including ability to build trust relationships within community. Team spirit and excellent interpersonal relations. Languages: Intermediate in both oral and written communication in English and Myanmar languages are required. Knowledge and competency in other local languages are required and communicable in local dialect at the duty station will be an added advantage..

All WFP Employees are expected to demonstrate the competencies and standards of behaviour aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely:

  •  Leading by example with integrity,
  •  Driving results and delivering on commitments,
  •  Fostering inclusive and collaborative teamwork,
  •  Applying strategic thinking,
  •  Building and maintaining sustainable partnerships


To be considered, interested candidates are invited to apply via ( short-listed candidates will be contacted. WFP will not request payment at any stage of the recruitment process including at the offer stage.

Request for Disability related Reasonable Accommodations: It is important to WFP to create an accessible and inclusive workplace for everyone. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the selection and hiring process, please direct your request and inquiries to [email protected]. A member of the reasonable accommodation team will contact you to confidentially discuss your needs. This email is only to be used for any disability related accessibility requirements, and not for sending the application itself. Due to volume of applications, any applications or CVs sent through this email address will not be considered as a formal application and will not receive a reply from WFP.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.


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